Frequently Asked Questions

At Cambridge Human Resources we know that you will have many questions about how best you can use the specialist support and advice we offer, and we hope that the questions and answers that follow will help give you the answers you're looking for.

If you have a question you want to ask that we haven't covered, or perhaps you just want to know more about us, contact us today with your questions by completing our short About You form.

How can Cambridge Human Resources help me or my organisation?

We have more than 20 years experience of providing expert HR solutions for some of the largest and high profile organisations in the UK. However we are here to partner and provide solutions for any organisation, big or small.

We build our partnerships for the long term, based on trust and consistent delivery, rather than on the simple transactional services that many others offer.

We are still growing our business and we’re not big enough to have our own HR experts just yet. How can Cambridge Human Resources help?

Many businesses face HR challenges before they are big enough to have their own ‘in-house’ HR team, and can’t justify the extra costs of employing HR professionals directly, when they need HR advice and support only occasionally, and that’s where we can help.

Through partnership with Cambridge Human Resources, you will benefit from:

Access to all our HR and training services; available to you when you need them
Our enviable track record of HR project and programme management excellence and delivery
Our consulting capabilities in managing your employee relations and organisational change programmes
Our reputation for providing quality HR services and innovative staffing solutions

A trusted, creative partnership for the long term - so you can manage your costs and risks, while accelerating your business or organisational growth and success.

Remember, you can use the services we provide on a case-by-case or project-by-project basis, or let us provide you with ongoing HR support and advice.

We already have an in-house HR team so what additional services or skills do you offer?

From time to time, even the most experienced HR professionals need support from experts or find that the HR agenda is too big to manage alone, and with our experience and knowledge of dealing with a wide range of HR issues, we always have people in our team that have the right experience to help the people in your team.

Is Cambridge Human Resources a staffing agency?

Cambridge Human Resources, whilst providing experienced and expert HR people to help deliver our products and services and implement the solutions to your HR issues, do not supply clients with temporary or permanent HR staff.

I know about recruiting staff for my organisation, but I’m finding it hard to make time to go through all the steps that I need to, to make sure I recruit the best people. How can you help?

That's where we come in. We have extensive experience in both high value and high volume staff recruitment campaigns and can manage the process for you from start to finish.

We can develop a marketing and media campaign that attracts the best applicants and then continue to support you through the pre-interview and interview selection processes to make sure that you appoint the best.

What we offer doesn’t stop there though – as a partner to your business for the long term we’ll also help you keep the best of the talent you recruit where it belongs – with you.

We need to carry out an internal investigation in our organisation, but don’t know where to start. How do I manage the whole process?

Internal investigations need to be conducted swiftly and can consume valuable management time and resources so it’s crucial that you follow the right processes to ensure an investigation is conducted fairly and accurately.

With our extensive experience and expertise in employee relations, let Cambridge Human Resources manage the investigations management process for you, and along the way we can also guide you on how to deal with such issues in the future quickly and efficiently.

We really need help to make sure we follow the right processes involved with staff disciplinary hearings and staff grievance hearings, can you help?

Cambridge Human Resources is here to help. We provide both professional advice and on site support to help you manage staff discipline as well as both individual and collective grievances, and to help ensure you follow the right legal processes so that you reduce the risk to your company’s reputation.

An ex-employee has made a complaint against us to the Employment Tribunals. Can you represent us at the Tribunal hearings?

The people at Cambridge Human Resources deal with both internal and Employment Tribunal complaints. We manage and prepare cases to ensure our clients are in the strongest position possible to defend themselves.

As our client, we work with you and our trusted employment law specialists, DMH Stallard, to ensure the best possible representation is available to you at hearings, but we’re also ready to work with your own lawyers if you prefer. Whichever option you choose for your representation, we won’t add anything on to your legal fees, and you can pay them directly or through us.

We are about to implement new flexible working arrangements for all our staff. How do I write and roll out a new policy for my managers and staff to adopt and understand?

Our extensive experience of employment contract, staffing documentation and policy development and implementation is second to none. We can provide you with brand new employment contracts, staffing documentation, and policies and procedures tailored specifically for your organisation, or if you prefer we can work with you to update and amend your existing policies and we’ll then help you implement and communicate them effectively to your managers and staff.

My business operates in the commercial sector, can you still help?

Through our wide experience of different industries and sectors we have a deep understanding of the issues you face and can deliver the expert and effective solutions to deal with them.

Our blended delivery approach enables us to provide the most cost-effective solution for you, and through access to our wide associates network we'll deliver you the most appropriate mix of experience, services and support, wherever and whenever you need.

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