Frequently Asked Questions
We know that you will have many questions about how best you can use the specialist support and advice we offer, and we hope that the questions and answers that follow will help give you the answers you're looking for.
If you have a question you want to ask that we haven't covered, or perhaps you just want to know more about us, contact us today with your questions by completing our short About You form and arrange a free initial consultation that will help you determine your HR advice and consultancy service needs.
We're still growing our business and we're not big enough to have our own HR experts just yet. How can Cambridge Human Resources help?
Many businesses face HR challenges before they are big enough to have their own in-house HR team, and can't justify the extra costs of employing their own HR professionals directly, especially when they might need HR advice and support only occasionally. That's where we can help.
Through partnership with Cambridge Human Resources, you will benefit from:
- An affordable and competitively priced HR Service
- Access to all our HR and training services - available when you want and need them
- Our consulting experience in managing your employee relations and organisational change programmes
- Our reputation for providing quality HR services and innovative staffing solutions
- Our track record of excellence for HR project and programme management
- A trusted, creative partnership for the long term, so you can manage you costs and risks with confidence
Remember, you can use the services we provide on a case-by-case or project-by-project basis, or let us provide you with ongoing HR support and advice through our subscriptions services.
We already have an in-house HR team so what can Cambridge Human Resources do for us?
From time to time, even the most experienced HR professionals need support from experts or they find that the HR agenda is too big to manage alone. With our experience and knowledge of dealing with a wide range of HR issues, we always have people in our team that have the right experience to help the people in your team.
Is Cambridge Human Resources a staffing agency?
Cambridge Human Resources, whilst providing experienced and expert HR people to help deliver our products and services and implement the solutions to your HR issues, do not supply clients with temporary or permanent HR staff.
I know about recruiting staff for my organisation, but I'm finding it hard to make time to go through all the steps that I need to, to make sure I recruit the best people. How can you help?
That's where we come in. We have extensive experience in both high value and high volume staff recruitment campaigns and can manage the process for you from start to finish.
We can develop a marketing and media campaign that attracts the best applicants and then continue to support you through the pre-interview and interview selection processes to make sure that you appoint the best.
What we offer doesn't stop there though - as a partner to your business for the long term we'll also help you keep the best of the talent you recruit where it belongs - with you.
We need to carry out an internal investigation in our company, but don't know where to start. What should I do?
Internal investigations need to be conducted swiftly and can consume valuable management time and resources, so it's crucial that you follow the right processes from the start to ensure any investigation and hearings you may need to have are conducted fairly and accurately.
With our extensive experience and expertise in employee relations, let Cambridge Human Resources manage the investigations management process for you, and along the way we can also guide you on how to deal with such issues in the future quickly and efficiently.
We really need advice to make sure we follow the right processes involved with staff disciplinary hearings and staff grievance hearings, can you help?
Cambridge Human Resources is here to help. We provide both professional advice and on-site support to help you manage staff discipline, as well as both individual and collective grievances, and to help ensure you follow the right legal processes so that you can reduce the risk to your company's reputation.
An ex-employee has made a complaint against us to the Employment Tribunals. Can you represent us at the Employment Tribunal Hearing?
The people at Cambridge Human Resources deal both with internal and with Employment Tribunal complaints. We prepare responses to complaints and we'll mange your case to ensure you are in the strongest position possible to defend yourself.
As our client, we'll work with you to ensure the best possible representation is available to you at hearings. We can help you decide on who you will have represent you if your case comes to a Hearing, but we're also ready to work with your own solicitors if you prefer.
We want to develop and introduce an Employee Handbook and staff policies - Can you help?
Our extensive experience of employment contract, staffing documentation and policy development and implementation is second to none. We can provide you with brand new employment contracts, staffing documentation, and policies and procedures through our on-line Documents Shop and we can tailor them specifically for your organisation.
If you prefer, we can work with you to update and amend your existing policies and we'll then help you implement and communicate them effectively to your managers and staff.
Our experience as employee relations experts means that we can also help you plan and delver their implementation into your organisation with the minimum of fuss.